Business Analyst/pm

Company: KPG99 INC

Location: Hybrid

Posted on: January 10

Role: Business Analyst/PM

Length: 612-month contract

Hybrid: Need to work 2-3 days/week in office as needed in Winston Salem, NC or NYC

Seeking a true BA with fraud and payments analysis experience. Someone who has spearheaded and created a fraud/payments application from conception to completion. The hiring manager sits in NYC

Business Analyst job responsibilities:

• You will participate in requirement gathering and discussions with customers and internal teams, articulate the requirements and provide the guidance for technical team
• Validate and monitor progress to ensure the implementation meets the customer's expectations.
• Define the system requirements and specifications including analyzing file specification and sample data to define a similar file version for solution; also, will define the Fraud pre-send API specification for input and output.
• Analyze Case Management from Salesforce and internal service / ticking systems, define the business needs and functional specifications for the Case Management including the fraud classification, workflow, notification mechanism and standards.
• Perform, evaluate, and communicate thoroughly, providing detailed quality assurance throughout the SDLC.
• Determine and develop user requirements for systems in production to ensure maximum usability.
• Partner with stakeholders across business units (ex: Strategy, Product, O&T, PMO, Finance, Security, Compliance) to develop analyses and documentation in a collaborative way, communicating effectively with production, managerial, and executive teams.
• Evaluate, analyze, and communicate systems requirements on a continuing basis.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
• Serve as the primary source for Agile iteration tasks, input, and elaboration.
• Act as a key player in defining the satisfaction and acceptance criteria.

Qualifications Required:

• 5+ years of experience in analytics and systems development
• Proven analytical abilities
• Knowledge with Payment industry and Financial Fraud
• Excellent communication skills, with an ability to translate data into actionable insights
• Experience with Agile development process
• Strong working knowledge of JIRA
• Experience in generating process documentation and reports

Qualifications Desired:

• Experience with Case Management Tool, workflow or BPMS
• Proven ability to manage projects and user testing
• Strong working knowledge of relevant Microsoft applications, including Word, Excel, Visio